Technical Expertise That Keeps You Operational

PEAKE Pro Support Engineering delivers expert-level technical assistance to ensure your mission-critical systems operate at peak performance. From troubleshooting complex issues to optimizing network configurations, our engineering team provides responsive, reliable, and knowledgeable support tailored to the unique demands of public safety, defense, and enterprise environments. Whether it’s in the field or at the operations center, PEAKE stands ready to resolve challenges and sustain connectivity when it matters most.

Trusted Partner of Mission Critical Organizations

Built on Reliability:
The Core Values of PEAKE
Pro Support Engineering

Mission-Ready Expertise

Our engineers bring deep technical knowledge and real-world experience to support complex systems in high-stakes environments.

Rapid Response

We deliver timely, effective solutions to minimize downtime and keep operations running without disruption.

Tailored Support

PEAKE Pro Support is customized to your technology stack, operational goals, and mission requirements.

Lifecycle Partnership

From deployment to sustainment, we provide consistent engineering support through out the full lifecycle of your systems.

Pro Support Service Tiers

Choose the right level of support with PEAKE Pro Support Tiers—customized to meet the mission-critical demands of your operations.

Core
Plus
Platinum
24/7 On Call Network Operations Support
‘Spare in the Air’ Program (Overnight iDirect modem replacement)
Extend coverage to entire network suite
Ability to escalate to onsite support
Unlimited remote engineering support for existing PEAKE installed or configured systems
Custom preventative maintenance program for systems installed, configured, or integrated by PEAKE

The customer service and support they provide is
second to none.

Terry Stanford, Frisco Fire

Always there for any issues and solution oriented support.

Public Safety Customer

Once again PEAKE provided quick response and assistance during one of our major events.

County Emergency Operations Customer

PEAKE Pro Support

Tactical IP Checkmark
Reliable
Tactical IP Checkmark
Responsive
Tactical IP Checkmark
Expert
Tactical IP Checkmark
Proactive
Tactical IP Checkmark
Trusted
Tactical IP Checkmark
Available

Need Technical Assistance? Contact PEAKE Pro Support

Stay Up To Date

Keep up with PEAKE and everything we’re doing.