5 Ways to Build Communications Resilience into Your EOC

Emergency Operations Centers (EOCs) are the backbone of coordinated disaster response. When a crisis unfolds, your EOC needs to remain online, operational, and in sync with field teams and partner agencies. But communications systems are often the first to fail when infrastructure is under stress.

Building resilience into your EOC’s communications plan isn’t optional—it’s essential.

At PEAKE, we work with public safety teams to strengthen mission-critical comms through scalable, field-tested solutions. Here are five key strategies to help ensure your EOC stays connected when it matters most.

1. Establish Redundant Network Paths

Single points of failure are a risk your EOC can’t afford. Create multiple paths for connectivity by combining:

• Blended Connedtivity- Blend Satellite, Cellular and Broadband into a high bandwidth connection
• LTE and FirstNet for primary mobile broadband
• Satellite backhaul (e.g., Starlink, Amazon Project Kuiper) for network failover
• Private Wireless Networks or mesh networks for local ops

With a multi-layered network approach, your EOC stays online even when one system goes down.

2. Pre-Deploy Rapid Communications Kits

In fast-moving situations, response teams can’t wait for infrastructure to be restored. Pre-staged, plug-and-play deploy kits—like PEAKE’s BLEND and CONNECT solutions—offer:

• Immediate LTE or satellite access
• Ruggedized, portable configurations
• Battery or vehicle power options

Having these kits ready and tested before an incident helps extend your EOC’s reach and restore communications in the field.

3. Integrate Satellite Connectivity

Extreme weather, cyberattacks, or infrastructure failures can cut off fiber and cellular service. Satellite connectivity adds a crucial layer of independence from ground-based networks.

With PEAKE’s integrated Starlink capabilities, you gain:

• Broadband speeds in remote or damaged areas
• Reliable comms for mobile command units
• Connectivity where towers don’t reach

4. Ensure Power Resilience

All communications systems are only as reliable as their power source. Your EOC should have:

• Battery backups for core comms equipment
• Generator support or vehicle integration for field kits- StarBatt Mini
• Solar or hybrid options for extended outages

Resilient power planning is just as important as the network itself.

5. Rely on Expert Pro Support

Technology is only part of the equation—execution is everything. Partnering with a trusted provider like PEAKE ensures:

• Equipment is configured and tested properly
• Deployment workflows are documented and practiced
• Support is available before, during, and after an event

When the pressure is high, you want the confidence of expert guidance behind your systems.

Final Thoughts

Your EOC is mission-critical—and so is its communications infrastructure. By building resilience through redundancy, deployable solutions, satellite access, and expert support, you can maintain operations under pressure and ensure faster, more coordinated response.