CHALLENGE

Government briefing rooms require flawless audiovisual (AV) performance to support secure communications, leadership coordination, and mission-critical decision-making—but even minor technical issues can disrupt briefings and compromise effectiveness.

Federal, defense, and state agency briefing rooms serve as high-visibility environments for policy updates, interagency coordination, operational planning, and emergency response. These rooms rely on integrated AV systems including video walls, projection systems, microphones, control panels, and secure conferencing platforms. However, technical disruptions—such as audio failure, display lag, or system misconfigurations—can delay briefings, hinder message delivery, or require costly rescheduling. Agencies need dedicated, expert-level support to keep these systems mission-ready.

OUR approach

PEAKE delivers PRO Support AV Services tailored to the unique demands of government briefing rooms. Our engineering team ensures continuous AV system reliability through proactive maintenance, remote monitoring, real-time issue resolution, and on-site support. We manage everything from control system updates and firmware patches to display calibration and conferencing system performance—providing agencies with a single point of accountability for AV operations.

technology

  • AV System Health Monitoring and Diagnostics
  • Multi-Display and Video Wall Support (LED, LCD, Projection Systems)
  • Control System Configuration (Crestron, Extron, Q-SYS)
  • Secure Conferencing Platform Support (Teams, ZoomGov, SIP/H.323)
  • Audio System Tuning and Microphone/Amplifier Maintenance
  • Tiered SLA-Based Engineering Support (Remote and On-Site)
  • Firmware Updates, Preventative Maintenance, and Training

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    Impact

    PEAKE’s AV support services ensure that government briefing rooms operate with precision, clarity, and reliability—empowering decision-makers with the confidence to lead in every mission scenario.

    • Maintain AV uptime across high-priority government facilities
    • Eliminated briefing delays caused by AV system faults or user error
    • Improved communication clarity through optimized audio/video performance
    • Enabled secure, multi-agency collaboration with trusted AV infrastructure
    • Reduced staff burden through ongoing maintenance and responsive support

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