CHALLENGE

As federal and defense agencies adopt LEO SATCOM at scale, they require more than just initial deployments—they need reliable, continuous sustainment services to ensure uptime, performance, and mission continuity across global operations.

Enterprise adoption of LEO satellite communications introduces new complexities in lifecycle management, including terminal health, subscription optimization, evolving firmware, and integration with dynamic network architectures. Without a dedicated sustainment model, agencies face service interruptions, underutilized assets, and security gaps—especially in tactical, mobile, and OCONUS environments. Mission success demands 24/7 support, proactive monitoring, and seamless upgrades across a distributed LEO infrastructure.

OUR approach

PEAKE provides full-spectrum Enterprise LEO SATCOM Sustainment Services to ensure long-term operational performance and mission assurance. Our sustainment model includes proactive monitoring, field support, performance analytics, hardware lifecycle management, and alignment with evolving agency requirements. We act as a single point of accountability—supporting both CONUS and deployed networks with help desk, configuration control, firmware updates, and Tier 1–3 response capabilities.

technology

  • 24/7 Help Desk and NOC Monitoring for LEO Terminals and Gateways
  • Field Support Teams for Installation, Repairs, and Upgrades
  • Firmware and Configuration Management Across Fleets
  • Subscription and Usage Optimization with Carrier Management
  • SLA-Based Maintenance and Hardware Lifecycle Services
  • Integration with Enterprise WAN, SD-WAN, and ZTNA Policies
  • Performance Reporting Dashboards and Incident Response Logs

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Impact

PEAKE ensures enterprise LEO SATCOM networks remain secure, reliable, and optimized—empowering agencies to maintain high availability and mission success at scale.

  • Reduced downtime across deployed LEO assets with proactive maintenance
  • Improved system longevity through lifecycle and upgrade planning
  • Maintained peak bandwidth performance through ongoing optimization
  • Ensured mission readiness with consistent support across field and HQ units
  • Streamlined management of multi-vendor LEO networks through a single sustainment partner

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